Rules for volunteer activity


During the activities of the volunteer group “Food For Life. Donetsk” formed a friendly team professing a single philosophy and ideology of social service to people. Currently, in one form or another (as volunteers), about 100 people around the world take part in the activities of the group and directly participate in cooking – about 30 volunteers!

If you have a desire to realize your inner potential and do something useful for society, people in need, we invite you to our team of the volunteer group of the project “Food For Life. Donetsk”.

Volunteer activities are based on the following principles

  • Sincere desire to help people.
  • Solidarity with the goals, objectives and mission of the volunteer group “Food for Life. Donetsk”. The activities of volunteers should be directed towards the achievement of common goals, and not contradict them.
  • Assist on a voluntary basis since volunteers must act at the need of their hearts, and not by coercion.
  • Assistance at no cost since volunteer work is not paid. A voluntary assistant can only count on reimbursement of some of his expenses associated with his activities.
  • The desire to fulfill taken obligations in good faith and on time.
  • To carry out the activities in the framework of current legislation and the activities of the volunteer group.

Who can become a volunteer

  • Any legally capable individual over 18 years old.
  • A minor who has reached the age of fourteen, with the written consent from parents or official guardians.
  • Volunteer shall accept and support mission, goals, methods and principles of the volunteer group “Food for Life. Donetsk”, comply with the requirements for serving in the volunteer group and the requirements of internal labor regulations.

General ethical standards of volunteer behavior

  • A volunteer respects the rights of other people during his activities, is tolerant of their attitudes, opinions, moral norms, etc., others than his own.
  • A volunteer avoids any kind of discrimination based on age, gender, nationality, religion, sexual orientation, a physical or mental disorder, language, socio-economic status or other signs during his activities.
  • A volunteer has no right to carry out actions that may offend or degrade the honor and dignity of people.
  • A volunteer should not expect gratitude from the people he helps. The desire to help is the personal choice.
  • A volunteer cannot claim financial compensation for his activities.

Basic volunteer rights

  • The volunteer has the right to choose the type of activity that meets his interests and aspirations.
  • To obtain the necessary information and material means for carrying out its activities within the framework of the task assigned to it.
  • To create a volunteer with the necessary conditions of service (fulfillment of duties), ensure his safety, protect legal rights and interests during the service.
  • Make your suggestions and comments when discussing the activities of the volunteer movement.
  • A volunteer has the right to provide free food if he serves for 5 hours or more in a row.
  • To abandon the task entrusted to him for an objective reason.
  • Terminate your activity as a volunteer at your will or at the appropriate decision of the leadership of the volunteer group.

Basic volunteer responsibilities

  • Show respect for all people and, in particular, for: members, partners and other volunteers, beneficiaries and benefactors.
  • Perform tasks assigned to him in good faith, efficiently and on time.
  • Follow the instructions of the leaders (responsible) for the relevant activities in which the volunteer serves.
  • When performing your ministry, coordinate your actions with the leadership of the volunteer group. Donations are collected by volunteers only with the consent of the leader of the volunteer group.
  • To compare their own interests with the interests and needs of other volunteers and the tasks of the volunteer group.
  • Act within the framework of current legislation and activities of the volunteer group.
  • Treat property and other material values ​​of the volunteer group and other volunteers with care. Compensate for the volunteer group or volunteers the material damage or losses caused by their illegal actions.
  • In a timely manner to provide all necessary reports (including financial) on their activities.

Basic rules for volunteer behavior

  • All volunteers are required to know and follow the rules of conduct.
  • When performing its activities, the volunteer submits to the leader, the head (responsible) of the relevant activities, which are assigned to the volunteers or the senior during the distribution.
  • A volunteer should understand that during his ministry, he represents not only himself as an individual, but first of all the entire volunteer group.

Rules of behavior of a volunteer when distributing food

  1. During the distribution of food to volunteers is prohibited:
  • smoking in the wrong places and in volunteer form;
  • be in a state of alcohol or drugs;
  • use profanity;
  • participate in the distribution of diseases transmitted by airborne droplets or through direct contact only with the consent of the senior for the distribution;
  • show verbal, physical, behavioral aggression towards other volunteers, aid recipients and other people;
  • show disrespect due to differences in nationality, religion, age, wealth, gender;
  • leave the place of distribution of food before the end of the distribution process without good reason and notifying the person responsible for distribution or leave the volunteer’s property, including handouts, in the places of distribution;
  • appear during distribution in improper form of clothing / untidy appearance: should be clean, neat clothes, modest – without mini-skirts, neckline, short shorts, without symbols of other organizations, hair collected, hands clean.
    put at risk their own lives and health, as well as the lives and health of people around them;
  • damage property at distribution points, equipment and other material values;
    to litter or leave after distribution trash and uncleaned place of distribution;
  • Place in the media, on the Internet or inform third parties about the activities of the volunteer group, its volunteers, beneficiaries or benefactors without prior consent of its management;
  • perform other unspecified actions incompatible with the image of a volunteer.
  1. During the distribution of food, volunteers should:
  • be disciplined, do not be late for the start of distribution or cooking, conscientiously perform their duties and instructions of the leadership of the volunteer group or the person responsible for distribution;
  • Do not argue, do not swear, do not raise your voice, show courtesy, goodwill and correctness in relation to all those present at the distribution. Food is distributed with a smile, calmly, with the mentality of the servants of aid recipients and with the desire of recipients of food to enjoy your meal (people need not only food, but also our care, attention, kind attitude);
  • Do not eat without the permission of the leadership of the volunteer group or the person responsible for distribution;
  • during the distribution of food, wear the provided volunteer uniform (aprons, sleeves, disposable gloves, hats, etc.). Hair should be removed in a hat or kerchief, or other headgear (so that nothing gets into the food from the hands / head);
  • follow the rules of personal hygiene. After each visit to the toilet, cleaning, taking out garbage, contact with objects that may contaminate hands, wash hands thoroughly;
  • Any campaign, propaganda or advertising (political, religious, cultural, consumer and other), including its funds, associations, groups, ideas and programs, etc., not related to the activities of the volunteer group;
  • the volunteer does not answer all questions related to the activities of the volunteer group, but sends the questioner to the leadership of the volunteer group or the person responsible for distribution;
  • take care of nature, property, inventory and other material values ​​provided to the volunteer;
  • observe the security measures during the ministry, follow the instructions given by the volunteer group or the person responsible for distribution;
  • promptly inform the management of the volunteer group or the person responsible for the distribution of any deterioration or injury.